Expanding perspectives and relationships to create new opportunities

Tag: Customer service

  • MBTA mTicket Experience- Quick Tip for Commuters!

    After a much ballyhooed debut and trial at North Station routes, the MBTA mTicket app is available to me to get from South Station to Worcester! I downloaded it last night and tried it for the first time this morning and things went great!  Other than the downright abrasive nature of the ticket taker on […]

  • Dear MBTA,

    I understand that you are facing some huge deficit and need to make some very difficult decisions.  I don’t envy your position because no matter what you do some segment of the population is going to be upset with you. I have two requests that I ask you to consider.  First, Do not refer to […]